Privacy Policy
At Abrus Digital, we take your privacy seriously. This policy explains what information we collect, how we use it, and the choices you have.
1. Overview
Abrus Digital FZE ("Abrus Digital", "we", "us", or "our") operates the website abrusdigital.com and provides enterprise software, AI integration, Odoo ERP, cloud, and digital marketing services ("Services"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or engage with our Services.
By using our website or Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our Services.
2. Information We Collect
2.1 Information You Provide Directly
- Contact details: name, email address, phone number, company name, and job title when you submit a contact or lead form.
- Communication records: emails, meeting notes, and support tickets exchanged with our team.
- Service-related data: information you provide when onboarding to or using our Services (e.g., business requirements, system access credentials shared under NDA).
- Payment information: processed securely through third-party payment gateways; we do not store full card details.
2.2 Information Collected Automatically
- Log data: IP address, browser type and version, pages visited, time and date of visit, time spent on pages, and referring URLs.
- Device information: device type, operating system, and screen resolution.
- Analytics data: aggregated usage statistics collected via Google Analytics or similar tools.
- Cookie data: session and preference cookies as described in Section 5.
2.3 Information from Third Parties
We may receive information about you from third-party sources such as advertising platforms (e.g., Google Ads, LinkedIn), CRM tools, or referral partners. This information is used only in accordance with this policy.
3. How We Use Your Information
We use the information we collect to:
6. Data Security
We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:
- TLS/SSL encryption for all data transmitted between your browser and our servers
- Access controls and role-based permissions for internal systems
- Regular security reviews and vulnerability assessments
- Data processing agreements with all third-party service providers
No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law.
- Lead/enquiry data: retained for up to 3 years from the date of last contact, unless an active client relationship is established.
- Client project data: retained for the duration of the engagement and for 7 years thereafter for legal and accounting purposes.
- Website analytics: aggregated and retained for up to 26 months.
- Marketing consent records: retained until consent is withdrawn plus 3 years.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Request a copy of the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data ('right to be forgotten').
Request that we restrict processing of your data.
Receive your data in a structured, machine-readable format.
Object to processing for direct marketing or legitimate interests.
To exercise any of these rights, please contact us at privacy@abrusdigital.com. We will respond within 30 days.
9. International Data Transfers
Abrus Digital operates in the UAE, India, and Saudi Arabia, and may transfer data across these jurisdictions. Where data is transferred outside your home country, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent transfer mechanisms recognized by applicable data protection authorities.
10. Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. For material changes, we may also send an email notification. Your continued use of our Services after any change constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our Data Privacy team: